CPL announces messaging partnership with Yapster

We are delighted to advise that CPL’s learning, development and team engagement platform and Yapster’s mobile messaging will be made available as an integrated solution to new and existing customers as part of our formal partnership agreement on the 26 July 2019.

In the first phase of the integration plan, Yapster’s 1:1 and group messaging will be embedded into the CPL Online platform, allowing users to share information seamlessly between the two.

Future versions will build on this to enable even more features and functionality to be accessed across both platforms – for example, giving users access to key compliance documents or notifying teams of new training courses with push notifications through Yapster.

Jamie Campbell, Chief Commercial Officer of CPL Online, said: “This new partnership fuses CPL’s best-in-class online learning and digital tools with Yapster’s superb communications capabilities, and will add a valuable extra dimension to our users’ experiences. As we strive to help improve service standards, customer safety and retention levels across hospitality, retail and leisure, this enhanced functionality will make for better and faster engagement with teams and training. We’re excited to be joining forces, and are looking forward to exploring more ways to support our customers in the future.”

Yapster Co-founder & CEO Rob Liddiard added: “Yapster is not just about connecting colleagues to each other. Where we can add the most value is by also connecting them to the other essential systems and tools they need to do what they do best – delighting customers. We’re proud to be a CPL partner and to welcome the team to our extended Yapster family – we can’t wait to see what our mutual customers can achieve with us.”

Technical work on the integration is already underway, with live roll out expected later in the year.

If you are interested in finding out more about this exciting partnership then please email info@cplonline.co.uk

For more information regarding Yapster, visit their website https://www.yapster.info/

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